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Practical Information

Frequently Asked Questions

Ordering

Please fill in our form and within two business days we will send you our free quotations for the services required. If you accept it, you have to write an e-mail to us, we confirm it in writing and we prepare the necessary documents.
We accept payments via bank transfer, please check the details of our bank account here.
All the official information about banking, address and further details can be found in our Contact info.

Traveling

Passengers themselves carry responsibility for all the personal documents necessary (ID cards, passports, visas, insurance etc) for the trip and have to make sure that they meet the formal requirements set forth by authorities.
We recommend all our passengers not to bring any food or hot drinks on the bus which can cause discomfort (smell) or even accidents (pouring out hot drinks) to their traveling companions.
Passengers, guides must remain seated while the bus is in motion. Failure to do so may result in injury if the driver must change speed, brake or stop suddenly.
It is not allowed: smoking, (including e-cigarettes) drinking alcohol (with exception for the party buses) or to carry by bus radioactive, flammable, explosive, evil-smelling, mordant materials, compressed or liquid gas, sharp and edgy things as well as things that may stain the coating of the bus or the clothes of other passengers. Carriage of animals is not allowed either. As a courtesy to other passengers, we ask that food and drinks (except bottled water) is not consumed on the bus as everyone prefers a clean, tidy and odour-free bus. Any other useful advice? Keep with you your values and documents, do not leave them on the bus.